FAQs

Scooter Tour Frequently Asked Questions

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All of our scooters are only used for guided tours of Lancaster County, PA. You’ll be led by an experienced guide as you visit hidden Lancaster landmarks you probably wouldn’t find on your own. It’s much more enjoyable to follow your guide than trying to follow a GPS or map while riding your scooter. The tour guides will answer your questions and give you fun facts about Lancaster County along the way. Relax and enjoy your trip! Pick a tour here »

A valid motorcycle license is required for drivers riding one of our two wheel Honda PCX150 scooters. A valid driver’s license is required for driver’s of all other scooter models, including our three-wheel, double-seat scoot coupes. Passengers are not required to have a license. Driver’s must present the applicable license at the time of the tour. If you do not have your driver’s license, you will not be able to drive a scooter, but if you forget it, keep in mind that you may be able to ride as a passenger with someone else in your group, based on availability and may require additional fee (ex. if upgrading to the three-wheel Scoot Coupe). 

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We offer both 2-wheel motorized scooters and 3-wheel “scoot coupes” (no balancing ability required & fit two people). Riding a 2-wheel scooter is very similar to riding a bicycle. We will provide every operator with training prior to the tour. We focus on balance, throttle, and brakes. You don’t have to have ever driven (or ridden) on a scooter before, but booking a two-wheel scooter is strongly discouraged for guests that have never ridden a 2-wheel bicycle. If we do not feel comfortable with your ability to safely operate a scooter, we will not take you on the tour (unless you’re a passenger with someone else). We offer 3-wheel Scoot Coupes which require no balancing ability to operate. Riders not able to operate a two wheel scooter may upgrade to a Scoot Coupe, for an additional fee, based on availability. See scooter options here.

Cancellation Policy: Reservations with Strasburg Scooter Tours may be canceled or rescheduled with 48 hours notice of the scheduled tour to receive a refund. All cancellations initiated by the guest will be subject to a 10% cancellation fee plus any booking fees. Cancellations without 48 hours notice will not be eligible for a refund. Strasburg Scooter Tours will make the final determination whether a tour will be canceled/rescheduled in the event of inclement weather (see question “What if it rains or the weather is bad?”). This decision will be determined by the road conditions as they pertain to safety of the riders. Strasburg Scooter Tours will make every attempt to give advance notice of any cancellations, however this cannot be guaranteed as weather conditions may vary. Tours canceled by Strasburg Scooter Tours will not be subject to a cancellation fee. ***Riders must arrive 45 minutes prior to the scheduled start of the tour for safety training. Anyone arriving late will forfeit the tour with no refund.*** See question “Refunds?” for policy regarding not passing the training.

Our exciting Covered Bridge Tour of Lancaster County, PA

48 hours or more: Yes. See question “What is your cancellation policy?” above.

Less than 48 hours from the tour: No. See question “What is your cancellation policy?” above.

Don't pass required training: No. Guests that do not pass required training may upgrade to a three wheel scooter, for an additional fee, as inventory allows. Upgrade availability is not guaranteed. Choose a 2-wheel scooter or a 3-wheel scoot coupe!

See scooter options here.

We offer both 2-wheel motorized scooters 3-wheel “scoot coupes” (no balancing ability required & fit two people). Riding a 2-wheel scooter is very similar to riding a bicycle. We will provide every operator with training prior to the tour. We focus on balance, throttle, and brakes. You don't have to have ever driven (or ridden) on a scooter before, but booking a two-wheel scooter is strongly discouraged for guests that have never ridden a 2-wheel bicycle. If we do not feel comfortable with your ability to safely operate a scooter, we will not take you on the tour (unless you're a passenger with someone else). We offer 3-wheel Scoot Coupes which require no balancing ability to operate. Riders not able to operate a two wheel scooter may upgrade to a Scoot Coupe, for an additional fee, based on availability.

See question “What if I've never ridden a scooter?”

  • Valid License (if driving, see above for type of license required)
  • Eye protection (required): This may consist of sunglasses or eyeglasses. The Commonwealth of Pennsylvania requires that all riders and passengers wear something to protect their eyes. Guests who forget eye protection may purchase individually wrapped glasses from Strasburg Scooter Tours for five dollars.
  • Weather appropriate clothing (ex. coat and gloves)
  • Sunscreen
  • Closed toe shoes or sneakers
  • Camera
  • Cash for any planned or unplanned stops, and tips for our guides for great service

Have another question? We're happy to help!

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What should I wear? Please dress appropriately for the weather on the day of your tour . Remember that the scooters will be moving at speeds up to 35 mph, which will create a wind chill. Even if it feels somewhat warm outside, you may want to bring a coat (just in case). Each scooter has a small storage space that you could use if you decide not to wear the coat.

Can I wear shorts? Shorts are acceptable on the tour. Depending on the weather, you may want to wear pants.

Can I wear sandals? Open-toe shoes are strongly discouraged.

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It varies by tour – the duration is listed toward the top of every tour page.

Touring Amish Country Farmland

guided tours of Lancaster are all on paved roads. 95% are back roads. One thing to keep in mind is that the tour is on public roads, so you may encounter loose stones, debris, potholes, animals, road apples, etc.

3-Wheel Scoot Coupe : We will allow children age 4+ to ride with a licensed adult in a Scoot Coupe.

2-Wheel Scooter : Children must be 7+ in order to ride on the back of a double-seat scooter.

Note: All guests, including children, must be able to wear a helmet and eye protection while the scooter is in motion.Children riding on the back of a scooter must be able to reach the foot rest with their feet in order to be able to ride. We reserve the right to decline a child to ride in the event that we feel that the child may be a safety hazard.

Experience Amish Country's rolling farmland with the breeze in your hair.

To drive: 18 years or older with a valid driver's license.

To ride passenger: see the question “How old does a child have to be to ride on the scooter with me?”

We follow the manufacturer's recommended weight limit for each scooter 1-passenger scooters: 250 lbs 2-passenger Yamaha Zuma scooters: 315 lbs (combined) 3-wheel Scoot Coupes: 400 lbs (combined) Note: No Exceptions.

Yes, there are tours on weekends (Saturdays and Sundays). It varies by tour (ex. not all tours are open Sundays, Amish holidays, etc). See the top of each tour page to see what days of the week that specific tour is available.

You'll travel through back roads of beautiful Amish farmland.

It varies by tour and is listed toward the top of every tour page.

Tax is included on our Strasburg tours.

We strongly recommend booking as soon as you know you want a tour. Why? Because availability can quickly change for the date/time you'd like to go. It'd be a bummer if you missed out on a tour because it's full!

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No, but we highly recommend booking in advance ( book online here ). There's only so many scooters/tour guides available each day. Summer and weekends typically sell out, though other times do too. That's why we recommend booking as soon as you know you want a tour. You can book online up to several hours before the scheduled tour (see “When does online booking for a tour end?” below).

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If a tour is not already sold out and there's already some people on the tour, you usually have up until 1 hour before the tour to book online. If the tour doesn't have anyone else scheduled for it, you're generally able to book online up until 3 hours before the tour. These deadlines are subject to change.

Check with your doctor. You can if they approve. However, we prefer if pregnant women ride and/or drive one of the 3-wheel scoot coupes.

It depends on the disability. We've had people with special needs ride in them. Unfortunately, we can't make a guarantee that it will work for all situations.

Due to insurance restrictions, our tour guides are unable to carry an additional passenger.

You betcha! Whether you're looking for something to do on a staycation in Lancaster, PA, a unique date idea, or simply a fun outdoor activity with friends or family, you'll see, visit, and learn about things you never knew about – right here in your own backyard!

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Each scooter is insured with liability insurance that extends to the renter. In the event that you cause damage to property owned by someone other than Strasburg Scooter Tours, LLC, the liability insurance will cover that damage. However, you are responsible for all damage to or loss of the scooter, including the cost of repair, or the actual cash retail value of the vehicle on the date of the loss. Check your own automobile insurance policy for coverage limitations before your tour. Many policies do NOT cover rental scooters; even if you have personal automobile insurance, you may not be totally protected. We offer a Limited Loss Damage Waiver (LLDW) for an additional fee. The LLDW would alleviate your financial responsibility for up to the first $1,000 of damage to the scooter, as well as any lost revenue during the period that Strasburg Scooter Tours, LLC is unable to use the scooter. SCOOTER RENTALS DO NOT INCLUDE MEDICAL INSURANCE.

Drivers and passengers of our 2-wheeled scooters are required to wear a helmet due to insurance policy requirements. Drivers of our 3-wheeled Scoot Coupes with a valid motorcycle license may opt not to wear a helmet. In the event that the driver chooses to go without a helmet, their passenger over the age of 21 may also opt to go without a helmet.

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Eye protection is required, as nobody likes a bug in the eye at 35 mph. Wearing eyeglasses or sunglasses qualifies as eye protection. In the event that you don't have eye protection with you, we have eye protection available for purchase.

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We are often asked how much to tip the tour guide. While tipping is not required and is an individual preference, the average tip that our tour guides receive is approximately 15% of the value of the tour.

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Our bikes can go up to 20 miles per hour with pedal assist or full throttle.

All bike renters must be 16 years of age or older. If a rider is under the age of 18, an adult must accompany them.

We do as slots allow, but there is no guarantee that one will be available.

At this time, we do not offer tandem bike options.

Our bikes support up to 400 lbs.

Tour Calendar

There’s no better way to explore the back roads of Lancaster County!

Guides

There’s no better way to explore the back roads of Lancaster County!

Scooters

Choose from single-seat, Honda PCX and the “Miles of Smiles” Scoot Coupe.

News

See what others are saying about their scooter tour experience

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ARRIVAL TIME FOR OUR TOURS IS 45 MINUTES PRIOR TO THE SCHEDULED TOUR TIME