Do you rent scooters?
No. All of our scooters are used for guided tours of Lancaster County, PA.
Do I need a driver’s license to drive a scooter?
Motorcycle license: No motorcycle license is needed.
Regular driver’s license: A regular driver’s license is needed; you will need to present your driver’s license at the time of the tour. If you do not have your driver’s license, you will not be able to drive a scooter, but if you forget it, keep in mind that you may be able to ride as a passenger with someone else in your group, based on availability and may require additional fee (ex. if upgrading to Scoot Coupe).
Passengers: Passengers in the double-seat scoot coupes or on the double-seat 2-wheel scooters do not need a license.
Note: No Exceptions!
Do I need a motorcycle license?
No. The Commonwealth of Pennsylvania vehicle code requires a motorcycle endorsement for 50cc or greater. All of our scooters are 49.9cc, therefore only a regular driver’s license is required.
How old do I have to be to drive a scooter?
Insurance company regulations require all scooter operators to be at least 18 years of age or older at the time of the ride. No Exceptions! Passengers don’t have to be 18 or older (see the question “How old does a child have to be to ride on the scooter with me?”)
Is there an age limit?
To drive: 18 years or older with a valid driver’s license.
To ride passenger: see the question “How old does a child have to be to ride on the scooter with me?”
How old does a child have to be to ride on the scooter with me?
3-Wheel Scoot Coupe: We will allow children age 4+ to ride with a licensed adult in a Scoot Coupe.
2-Wheel Scooter: Children must be 7+ in order to ride on the back of a double-seat scooter.
Note: We reserve the right to decline a child to ride in the event that we feel that the child may be a safety hazard.
What is the weight limit of your scooters?
We follow the manufacturer’s recommended weight limit for each scooter.
1-passenger scooters: 250 lbs
2-passenger Yamaha Zuma scooters: 315 lbs (combined)
3-wheel Scoot Coupes: 350 lbs (combined)
Note: No Exceptions.
What should I bring?
- Driver’s License (if driving; no motorcycle license required)
- Closed toe shoes or sneakers
- Weather appropriate clothing (ex. coat and gloves)
- Cash for any planned or unplanned stops and tips for our guides for great service
How does insurance coverage apply to the scooter rental?
Each scooter is insured with liability insurance that extends to the renter. In the event that you cause damage to property owned by someone other than Strasburg Scooters, LLC, the liability insurance will cover that damage. However, you are responsible for all damage to or loss of the scooter, including the cost of repair, or the actual cash retail value of the vehicle on the date of the loss. Check your own automobile insurance policy for coverage limitations before your tour. Many policies do NOT cover rental scooters; even if you have personal automobile insurance, you may not be totally protected. We offer a Limited Loss Damage Waiver (LLDW) for an additional fee. The LLDW would alleviate your financial responsibility for up to the first $1,000 of damage to the scooter, as well as any lost revenue during the period that Strasburg Scooters, LLC is unable to use the scooter. SCOOTER RENTALS DO NOT INCLUDE MEDICAL INSURANCE.
Do I have to wear a helmet? Is it provided/included?
Yes and it’s included in the tour price. While the Commonwealth of Pennsylvania does not require helmets for motorcycle operators with two or more years of riding experience, our insurance company does. No Exceptions! Our helmets are disinfected after each use.
Is eye protection required? Is it provided/included?
Required? Yes, nobody likes a bug in the eye at 35 mph. Eyeglasses and sunglasses will meet the eye protection requirements.
Included in Tour Price? In the event that you don’t have eye protection with you, we will provide you with safety glasses to wear during your ride.
What if I’ve never ridden a scooter?
Riding a scooter is very similar to riding a bicycle. We will provide every operator with training prior to the tour. We focus on balance, throttle, and brakes. You will be required to sign a release after training stating that you have been trained and are confident in your ability to operate the scooter. If we do not feel comfortable with your ability to safely operate a scooter, we will not take you on the tour (unless you’re a passenger with someone else). We offer 3-wheel Scoot Coupes which require no balancing ability to operate. Riders not able to operate a two wheel scooter may upgrade to a Scoot Coupe, for an additional fee, based on availability.
How fast do the scooters go?
The top speed of our scooters is approximately 40 mph. Most of the tour will be conducted at speeds between 20-25 mph. If you are not able to operate your scooter at 20 mph or greater during training, we will not take you on the tour (unless you’re a passenger with someone else). See question “What if I’ve never ridden a scooter?”
What if it rains or the weather is bad?
If your tour is canceled due to weather, you may reschedule for a later date. We will notify you as soon as we can after we have made the determination as to whether it is safe to ride (keep in mind that weather varies from place to place – it may be raining where you are and not raining near us). The decision to cancel a tour will be determined by the road conditions as they pertain to safety of the riders. Strasburg Scooters will make every attempt to give advance notice of any cancellations, however this cannot be guaranteed as weather conditions may vary. ***If you fail to show up for your tour and the tour still takes place, you will lose your payment.***
What is your cancellation policy?
Cancellation Policy: Reservations with Strasburg Scooters may be canceled or rescheduled with 48 hours notice of the scheduled tour to receive a full refund. Cancellations without 48 hours notice will not be eligible for a refund. Strasburg Scooters will make the final determination whether a tour will be canceled/rescheduled in the event of inclement weather (see question “What if it rains or the weather is bad?”). This decision will be determined by the road conditions as they pertain to safety of the riders. Strasburg Scooters will make every attempt to give advance notice of any cancellations, however this cannot be guaranteed as weather conditions may vary. ***Riders must arrive 45 minutes prior to the scheduled start of the tour for safety training. Anyone arriving late will forfeit the tour with no refund.*** See question “Refunds?” below for policy regarding not passing the training.
48 hours or more: Yes. See question “What is your cancellation policy?” above.
Less than 48 hours from the tour: No. See question “What is your cancellation policy?” above.
Don’t pass required training: No. Keep in mind that you may be able to upgrade to a 3-wheel Scoot Coupe for an additional fee and/or ride as a passenger with someone else in your group, based on availability (if switching to the Scoot Coupe and driving it, you’ll be required to pass training on it).
What kind of roads do the tours take place on?
The tours are all on paved roads. 95% are back roads. One thing to keep in mind is that the tour is on public roads, so you may encounter loose stones, debris, potholes, animals, road apples, etc.
Are your tours guided?
Yes, all of our tours are led by experienced guides. We take you places that you probably wouldn’t find on your own. It’s much more enjoyable to follow your guide than trying to read a map or GPS while riding your scooter. Relax and enjoy your trip! Pick a tour here »
Do I need to tip the tour guide (gratuity)?
While tipping is never required, it is always appreciated.
What should I wear? Can I wear shorts?
What should I wear? Please dress appropriately for the weather on the day of your tour. Remember that the scooters will be moving at speeds up to 35 mph, which will create a wind chill. Even if it feels somewhat warm outside, you may want to bring a coat (just in case). Each scooter has a small storage space that you could use if you decide not to wear the coat.
Can I wear shorts? Shorts are acceptable.
Open-toe shoes? Open toe shoes are strongly discouraged.
Do you provide training to ride scooters?
See question “What if I’ve never ridden a scooter?”
How long are the tours?
It varies by tour – the duration is listed toward the top of every tour page. Choose a tour here ».
What time of day do tours start?
It varies by tour. See the top of each tour’s page to see what times that specific tour is available (choose a tour here »).
Are there tours on the weekends? Are you open Sunday?
Yes, there are tours on weekends (Saturdays and Sundays). It varies by tour (ex. not all tours are open Sundays, Amish holidays, etc). See the top of each tour page to see what days of the week that specific tour is available. Choose a tour here ».
Do tours happen year round?
It varies by tour (pick a tour here ») and is listed toward the top of every tour page. We even have special holiday-themed tours: Spooky Scoot, Thanksgiving Day, and Scootin’ with Santa. Choose a tour here.
How much does a tour cost?
It varies by tour and is listed toward the top of every tour page. Choose a tour here ».
Does the price listed include tax (yes)?
Can you book online and/or by phone?
How far in advance can you book?
View our calendar by clicking here.</a?
Will this be fun for locals?
You betcha! Whether you’re looking for something to do on a staycation in Lancaster, PA, a unique date idea, or simply a fun outdoor activity with friends or family, you’ll see, visit, and learn about things you never knew about – right here in your own backyard!
Do you sell gift certificates?
Yes! Click here for more details.